Skip to Content

Privacy Policy

Last updated: May 2026

1. Who We Are

Fowlers Consulting Services Ltd ("we", "us", "our") is a company registered in England and Wales. Our registered office is at Star Lodge, Montpellier Drive, Cheltenham, GL50 1TY. We are the data controller for personal data collected through this website.

If you have any questions about this policy or how we handle your data, please contact us at support@fowlersconsulting.co.uk.

2. What Data We Collect and Why

We collect personal data in the following circumstances:

Contact Enquiries

When you submit a message through our contact form, we collect your name, email address, phone number (optional), company name, and the content of your message. We use this information solely to respond to your enquiry. The legal basis for this processing is our legitimate interest in responding to prospective and existing clients.

Website Analytics

We may use analytics tools to understand how visitors use our website. Where this involves cookies or similar tracking, we will ask for your consent before setting them. Analytics data is aggregated and does not identify you personally.

Recruitment Enquiries

If you submit a job application through our website, we collect the information you provide (name, contact details, CV, covering letter). We use this to assess suitability for available roles. The legal basis is our legitimate interest in recruiting suitable staff. We retain recruitment data for six months from the date of application unless you are offered a role.

3. How We Use Your Data

  • Respond to enquiries and provide the services you have requested
  • Manage our client relationships
  • Comply with our legal and regulatory obligations
  • Improve our website and communications

We do not use your data for automated decision-making or profiling. We do not sell or rent your personal data to third parties.

4. Who We Share Data With

  • Service providers — we use Odoo as our website and CRM platform. Odoo acts as a data processor on our behalf.
  • Legal obligations — we may disclose data to law enforcement or regulatory authorities where required by law.

5. International Transfers

Our website and systems are hosted on servers located within the United Kingdom or the European Economic Area. Where any transfer outside these areas is necessary, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

6. How Long We Keep Your Data

  • Contact enquiries: up to 2 years from the date of last contact
  • Client records: for the duration of the engagement and up to 6 years thereafter
  • Recruitment data: 6 months from the date of application (unsuccessful applicants)

7. Your Rights

Under UK GDPR, you have the following rights:

  • Right of access — to request a copy of the personal data we hold about you
  • Right to rectification — to ask us to correct inaccurate data
  • Right to erasure — to request deletion of your data in certain circumstances
  • Right to restrict processing — to ask us to limit how we use your data
  • Right to data portability — to receive your data in a structured, machine-readable format
  • Right to object — to object to processing based on legitimate interests

To exercise any of these rights, please contact us at support@fowlersconsulting.co.uk. We will respond within one calendar month.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

8. Cookies

Our website uses cookies to enable core site functionality. Where we use non-essential cookies (such as analytics), we will request your consent via a cookie banner before placing them. You can withdraw consent at any time by adjusting your browser settings.

9. Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. Our website is served over HTTPS and access to personal data is restricted to authorised personnel only.

10. Changes to This Policy

We may update this privacy policy from time to time. When we make material changes, we will update the “Last updated” date at the top of this page.

11. Contact Us

Fowlers Consulting Services Ltd
Star Lodge, Montpellier Drive
Cheltenham, GL50 1TY
support@fowlersconsulting.co.uk
+44 7711 397829